TU Management Conflict and Negotiations Questions
Description
Review the background materials regarding types of conflict, causes, negotiation stages, and conflict management styles. Before starting this assignment, It is important to understand these comments from the background readings.
Once you have thoroughly reviewed the background materials, think of a situation in the workplace where a conflict erupted and management had to intervene and some negotiation was involved. Then write a three-page paper addressing the following four questions, and make sure to cite at least one of the required background readings for each of your four answers
⦁ Was this conflict functional or dysfunctional?
⦁ What was the cause of the conflict? Use the terms from the background materials in your answer—for example, was the conflict a result of interpersonal issues, a specific task involved, due to inter-organizational issues, etc.
⦁ Of the five approaches to conflict management outlined in Shearouse (2011) or Bauer and Erdogan (2011), which approach most closely describes the approach used by management to resolve this conflict?
⦁ Did the negotiations involve integrative or distributive bargaining? What stages of negotiation did management go through, and did these stages match the five stages discussed in Bauer and Erdogan (2011)?