UCL HubSpots Digital Journey Case Summary
Description
please provide a summary for this case
also, Set questions that will guide the class to identify the main issues in the case. These questions should be open-ended (avoid single-answer questions e.g., Yes/No, True/False) to encourage as many contributions/perspectives as possible.
During the discussion, ensure that all the issues in the case have been discussed
Ask questions to draw out the problem at hand and encourage the class to discuss possible solutions (recommendations).